About Us

Facilities

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FAQs

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About Us

Facilities

Events

Gallery

FAQs

Contact

Luxury Dog Hotel & Dog Spa in Northumberland

Where your dogs are quiet, calm & content

Luxury Dog Hotel & Dog Spa in Northumberland

Where your dogs are quiet, calm & content

Luxury Dog Hotel & Dog Spa in Northumberland

Where your dogs are quiet, calm & content

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Why choose Northumberland Dog Hotel?

At Northumberland Dog Hotel & Dog Spa, we believe every dog deserves a safe, relaxing, and stimulating environment while you’re away.

Our purpose-built facilities, caring staff, and peaceful countryside setting make us the go-to choice for dog owners across Northumberland and beyond.

Whether you’re looking for luxury dog boarding, professional dog spa treatments, or acres of private land for safe play, we ensure your dog is treated like one of our own.

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Purpose-Built Luxury Suites

Our suites are designed with your dog’s comfort and wellbeing in mind. Unlike standard kennels, our luxury rooms provide a calm, homely space where your dog can truly relax.

Luxury focused

Give your dog the luxury they deserve. Our purpose-built suites feature thoughtful design and cosy details, creating a peaceful retreat that goes beyond the standards of ordinary kennels.

Cozy suites with underfloor heating for year-round comfort.

Private all-weather patios so dogs can enjoy fresh air anytime.

In-room TVs and mood lighting to reduce stress.

With only 10 luxury suites, every dog receives individualised care and attention.

Over double the size of licensed standards.

Fully glazed doors, sound boarding, and insulation

24/7 CCTV for total peace of mind.

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Acres of Freedom

Set within hundreds of acres of private countryside, our facilities give dogs the freedom to run, explore, and play in total safety.

Safe outdoor adventures for your dog to enjoy

With us, your dog will enjoy all the benefits of wide-open space in a secure, professionally supervised environment.

Daily walks across scenic, stimulating trails.

A 4.5-acre, 6ft fenced secure field for safe solo or group play sessions.

Opportunities for both structured exercise and relaxed outdoor fun.

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Enrichment & Spa Services

Your dog will go home not only happy and healthy, but also pampered.

Enrichment activities & dog spa treatments

We know dogs need more than just a comfortable place to stay – they thrive on activity, attention, and enrichment. That’s why we offer a wide range of activities and treatments tailored to your dog’s needs:

Scent work and gundog skill sessions

Our famous Super Sniffers playroom

Story time and calming relaxation sessions

Extra 1-to-1 time with our caring staff

Dog grooming and deshedding treatments

Nail trims and massage sessions

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Exciting events & professional dog training

At Northumberland Dog Hotel, we’re more than just boarding – we’re a hub for dog lovers in the community.

Open Viewing Sessions

Join us each month to meet the team and tour our facilities. Dates are shared on our social media.

Summer Fun Dog Show

A relaxed, family-friendly event. Our first show in 2025 was a huge success, and we can’t wait to host more!

Resident Trainers

We have on-site trainers who run classes, events, and workshops. We also collaborate with trusted local trainers to expand our offering.

Frequently asked questions

What time is check-in and check-out?

Monday to Friday: Check-in and check-out are available from 8:30 am to 11:00 am, then again from 2:30 pm to 5:00 pm. You can choose any 15-minute interval within these times. On weekends, we allow check-in and check-out from 9:00 am to 12:00 pm. Out of hours can be arranged by paying an out-of-hours fee and obtaining approval from the hotel.

What if I'm running late or early for check-in/check-out?

You must stick to the time slot you choose unless you have informed a member of staff otherwise. If you are running late or early, please call as soon as possible to let the staff know. If you arrive early or late, you may have to wait until the next available slot, as staff will have planned their days and dog walks around your chosen times.

How do I gain access to the building?

Our building is protected by high-security doors and is permanently locked to the public via maglocks. This means no one can enter the building unless we release the magnet locking system from inside. There is a call button outside that you may use, or you can simply wait a few minutes, and one of our staff members will let you in when it's safe. This ensures all dogs remain safe, prevents any escape, and allows reactive or scared dogs to have a stress-free experience.

Can I log in to the CCTV?

We have CCTV in all our rooms and the entire building, both inside and out. However, this is currently only accessible to staff and management.

Will I get a discount for early check-out?

We do not offer a discount for early check-out. This policy ensures that staff have sufficient time to clean and disinfect rooms in preparation for the next guest, maintaining the highest standards of cleanliness. It also allows flexibility for any delayed flights, traffic, or other unforeseen circumstances.

What happens at check-in?

You will arrive at your chosen time slot, and a member of staff will let you in when it's safe. After this, you will be invited to the reception to fill out a form with important details about your dog. This includes special requirements, feeding, medication, and permission for us to walk your dog or use the secure field. Once completed, the information will be saved for future visits. The first check-in is expected to take around 20 minutes.

How do I add extra services to a booking I've already made?

You can add extras when booking. If you want to add something later, simply email us with your booking details and what you'd like to add.

What should I bring?

You only need to bring your dog, their vaccination record, food, and any medication they need. You can use our beds or bring your own.

Do I need to bring my dog's food, or can you supply it?

We recommend bringing your own food to avoid any upset stomachs. However, if you forget or run out, we can provide food and charge it to your account.

Can you take raw or cooked food?

Yes, we can store raw food in our freezers and fridges. We also have a kitchen, so we can cook most things.

How big are the rooms?

Our indoor, heated, glass-fronted suites are just over 6 square meters, with an additional private, covered, all-weather patio area of the same size. The outdoor doors are open from 7:00 am until the last toilet break around 9:00 pm (weather permitting).

Are you licensed, and where can I check?

Yes, we are licensed under number NAB/301 for both the Dog Hotel and Home Boarding. You can verify our license on the Northumberland County Council website.

How can I check your availability?

You can check availability without creating an account via the following link: https://www.kennelbooker.com/login/northumberland-dog-hotel

How do we hire the secure field?

You can check availability by selecting "universal" from the drop-down menu here: https://www.kennelbooker.com/login/northumberland-dog-hotel

How do we make a booking for boarding?

To make a booking, register on our "Kennel Booker" platform and submit a booking request here: https://www.kennelbooker.com/login/northumberland-dog-hotel

How do we cancel a booking?

Where are you and can I have directions?

The Northumberland Dog Hotel is located 10 miles north of Corbridge, based on our farm just off the A68. Directions: The farm is called Cowden Burn, and the postcode is NE48 3JE. However, it may sometimes direct you just past our house. From the South (A68 Corbridge): When you are almost here, you’ll pass over Colt Crag Reservoir, then over a small blind summit. After that, there’s a left turn at the bottom of the hill, signposted Birtley and Wark, with a sign for the pet crematorium. Continue for about 200 yards, and then take the first right. The house and dog hotel are at the top of the hill, nestled in the trees. From the North (A68 West Woodburn): When you're almost there, at the bottom of the hill, take a right turn, signposted Birtley & Wark, with a pet crematorium sign. Go along for about 200 yards, and you’ll see a tarmac track on the right-hand side. The house and dog hotel are at the top, surrounded by trees.

What are your ‘What3Words’?

The 'What3Words' address for the location is: Doghouse.Sorters.Fund. Click here for directions via What3Words.

Do you offer a collection and drop-off service?

Yes, we offer a collection and drop-off service, which is quoted individually based on your location and time of collection.

What if my flight is delayed?

If your flight is delayed, simply let us know as soon as possible, and if we can keep your dog longer, we absolutely will. We also have an emergency kennel on-site, though we haven’t had to use it yet. We’ll contact your emergency contact if necessary, to collect and look after your dog until you return.

What time is check-in and check-out?

What if I'm running late or early for check-in/check-out?

How do I gain access to the building?

Can I log in to the CCTV?

We have CCTV in all our rooms and the entire building, both inside and out. However, this is currently only accessible to staff and management.

Will I get a discount for early check-out?

What happens at check-in?

How do I add extra services to a booking I've already made?

You can add extras when booking. If you want to add something later, simply email us with your booking details and what you'd like to add.

What should I bring?

You only need to bring your dog, their vaccination record, food, and any medication they need. You can use our beds or bring your own.

Do I need to bring my dog's food, or can you supply it?

We recommend bringing your own food to avoid any upset stomachs. However, if you forget or run out, we can provide food and charge it to your account.

Can you take raw or cooked food?

Yes, we can store raw food in our freezers and fridges. We also have a kitchen, so we can cook most things.

How big are the rooms?

Are you licensed, and where can I check?

Yes, we are licensed under number NAB/301 for both the Dog Hotel and Home Boarding. You can verify our license on the Northumberland County Council website.

How can I check your availability?

You can check availability without creating an account via the following link: https://www.kennelbooker.com/login/northumberland-dog-hotel

How do we hire the secure field?

You can check availability by selecting "universal" from the drop-down menu here: https://www.kennelbooker.com/login/northumberland-dog-hotel

How do we make a booking for boarding?

To make a booking, register on our "Kennel Booker" platform and submit a booking request here: https://www.kennelbooker.com/login/northumberland-dog-hotel

How do we cancel a booking?

Where are you and can I have directions?

What are your ‘What3Words’?

The 'What3Words' address for the location is: Doghouse.Sorters.Fund. Click here for directions via What3Words.

Do you offer a collection and drop-off service?

Yes, we offer a collection and drop-off service, which is quoted individually based on your location and time of collection.

What if my flight is delayed?

Gallery

Take a look inside our luxury dog hotel and spa. From cosy suites to spacious outdoor fields, our gallery shows the care, comfort, and joy that every dog enjoys during their stay.